Understanding Fees & Insurance
Courage starts with showing up and letting ourselves be seen. ~ Brené Brown, Daring Greatly
Starting therapy should come with clear answers about cost. Here’s what to expect, whether you meet with us in person in Lincoln Park, Lakeview, Ravenswood, or Wicker Park, or online from anywhere in Illinois.
INTAKE APPOINTMENTS
Intake sessions are 55–60 minutes.
Fees range from $190–$215 per session, depending on the therapist’s level of experience.
INDIVIDUAL & COUPLES SESSIONS
Ongoing sessions are 50–55 minutes.
Fees range from $170–$190 per session, depending on your therapist’s level of experience.
PAYMENT INFORMATION
We accept credit cards, HRA, and HSA cards.
Payment is due at the time of service.
IN-NETWORK BENEFITS
We are in-network with the following insurance plans:
- Blue Cross Blue Shield (BCBS)
- PPO Networks (Including national BlueCard® multi-state PPO plans)
- Blue Choice Networks (Please check your card for the “Blue Choice” logo)
- UnitedHealthcare (UHC) / Optum PPO
- Medicaid Managed Care Plans (MCO):
- Blue Cross Community Health Plan (BCCHP)
- Meridian Health Plan
- Aetna Better Health
Want to check your coverage?
We are happy to verify your benefits prior to your first appointment. Please provide your insurance details, including your member ID and the 3-letter alpha prefix on your card, when scheduling.
All of our therapists are in-network with these plans. Online sessions are usually covered the same way as in-person sessions, and it’s always a good idea to confirm the details with your insurance.
OUT-OF-NETWORK BENEFITS
If we are not in-network with your plan, you may still be able to use out-of-network benefits. You would pay the session fee at the time of service, and we will submit claims on your behalf when applicable. Reimbursement is sent directly to you by your insurance provider.
We are happy to help you understand your coverage and complete any required paperwork.
FIND OUT YOUR OUT-OF-NETWORK BENEFITS
To understand your out-of-network coverage:
- Call the customer service number on the back of your insurance card
- Ask about your out-of-network benefits for outpatient psychotherapy (CPT code 90837)
- Ask what percentage of each session is reimbursed
- Confirm whether you must meet a deductible first
- Ask if any additional paperwork is required for reimbursement
If helpful, our billing team can assist you in understanding this information.
CANCELLATION POLICY
When you schedule a session, that time is reserved specifically for you. We ask for at least 24 hours’ notice if you need to cancel or reschedule. Appointments canceled with less than 24 hours’ notice, or missed sessions, are subject to the full session fee.
This policy allows us to offer appointment times to other clients who may be waiting for care.
Common Questions About Fees and Insurance
How much does therapy cost?
Intake sessions are 55 to 60 minutes and range from $190 to $215, depending on the therapist’s level of experience. Ongoing individual and couples sessions are 50 to 55 minutes and range from $170 to $190. Payment is due at the time of service, and we accept credit cards, HRA, and HSA cards.
Are you in-network with my insurance?
Yes, with the plans listed above. All of our therapists are in-network with these plans, and we’re happy to verify your benefits before your first appointment. If we are not in-network with yours, you may still be able to use your out-of-network benefits.
Is online therapy covered by insurance?
Online therapy is available to people who live in Illinois. Online sessions are usually covered the same way as in-person sessions, and the fee is the same. It’s always a good idea to confirm the details with your insurance.