Understanding Fees & Insurance
I am not what happened to me, I am what I choose to become. ~ Carl Jung
INTAKE APPOINTMENTS
Intake sessions are 55–60 minutes.
Fees range from $190–$215 per session, depending on the therapist’s level of experience.
INDIVIDUAL & COUPLES SESSIONS
Ongoing sessions are 50–55 minutes.
Fees range from $170–$190 per session, depending on your therapist’s level of experience.
PAYMENT INFORMATION
We accept credit cards, HRA, and HSA cards.
Payment is due at the time of service.
IN-NETWORK BENEFITS
We are in-network with:
• Blue Cross Blue Shield of Illinois PPO and Blue Choice
• UnitedHealthcare (UHC) / Optum – Commercial Plans (including PPO)
We are happy to verify your benefits prior to your first appointment.
OUT-OF-NETWORK BENEFITS
If we are not in-network with your plan, you may still be able to use out-of-network benefits. You would pay the session fee at the time of service, and we will submit claims on your behalf when applicable. Reimbursement is sent directly to you by your insurance provider.
We are happy to help you understand your coverage and complete any required paperwork.
FIND OUT YOUR OUT-OF-NETWORK BENEFITS
To understand your out-of-network coverage:
- Call the customer service number on the back of your insurance card
- Ask about your out-of-network benefits for outpatient psychotherapy (CPT code 90837)
- Ask what percentage of each session is reimbursed
- Confirm whether you must meet a deductible first
- Ask if any additional paperwork is required for reimbursement
If helpful, our billing team can assist you in understanding this information.
CANCELLATION POLICY
When you schedule a session, that time is reserved specifically for you. We ask for at least 24 hours’ notice if you need to cancel or reschedule. Appointments canceled with less than 24 hours’ notice, or missed sessions, are subject to the full session fee.
This policy allows us to offer appointment times to other clients who may be waiting for care.